Log In to the Client Area
Open Your Services
- From the client area, open Services or My Services.
- Find the service you want to change.
- Select the service to open its management page.
Select the Upgrade or Downgrade Option
Look for Upgrade/Downgrade on the service page. Select it to view the available plans for your service.Choose Your New Plan
Review the available packages and select the plan you want to switch to. Once you have selected the desired package, continue to checkout.Complete the Change
Review the order to make sure the selected service and pricing are correct. Complete the checkout process using the available payment method. Depending on the service and billing configuration, you may be charged a prorated amount for the upgrade or receive a credit when moving to a lower-priced plan.Confirm the Change
After the upgrade or downgrade has been processed, return to your service page and verify that the new package is shown. Some upgrades may take effect immediately, while others may require the service to restart before the new resources become available.Important Notes
- Upgrading a service generally adds additional resources or features.
- Downgrading can reduce the available resources or features.
- Review your current usage before downgrading to make sure your service will continue to operate properly.
- Any prorated charges or credits are calculated by the billing portal based on your billing cycle.
- If the upgrade or downgrade option is unavailable, contact support for assistance.