What is your billing schedule?

Invoices are processed on the date of your server creation. For Eg. Your server was created on the 15th of March, and the next due date would be the 15th of April. This could change due to do the number of days in a month, so please check your due date on the client portal.

I need an extra few days to pay my invoice, is that okay?

We know life is crazy and sometimes things pop up that are unexpected! If you're approaching your due date and are unable to make a payment, please open a ticket via the client portal or Our Discord server and let us know, so we can put in the system to prevent suspension

What happens if I don't pay on the due date?

If you miss the payment on the due date, you'll receive an email reminder indicating that the service will be suspended within two days of the due date, and your service will be inaccessible. 15 Days overdue the service will be terminated (all files deleted and will not be recoverable)

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